Cabinn Copenhagen

The rooms were smaller than seen on the picture. The place was not so far from the city. It wasn't easy to get to the rooms. You had to walk a long way, passing through many doors with your suitcases in your hand.

The check in was very smooth and the lady on the reception was very polite. As I entered the room I found some hairs on the toilet seat. The central station is 15 minutes by foot away.

I loved this hotel! Clean, comfortable, smart, awesome location (5 mins from the central station by bus and 2 mins by metro), nice staff with reception open 24/7 and so many things to offer. I was surprised the price was so low since it’s got everything you could possibly need. I’ve had a perfect stay!

The only good thing about this hotel is the location - that it’s sort of near the central station. It’s relatively cheap in the city but it is not that cheap at all. What you get is - short of staff at reception at all times, it’s too “no-frills” that you are short of everything you need such as shower gel. And there is no phone for you to call the 24/7 reception. You need to wait endlessly just want to get a pack of shower gel. Even the staff is free, he or she was just not willing to give a helping hand. I told the staff that “I waited for 20 minutes already just to want to get a pack of shower gel. Your booking system is now down. Can you pls help?” And then I was scolded by the staff that my attitude was bad and I had to wait for get my number called. I really cannot make any sense of this kind of terrible customer service. Why didn’t an unhappy customer got pacified but instead being scolded? The carpet at the room is terrible, it got damp as there is no door in the shower and water is spilled out onto the washroom floor and then the border of the carpet. The pillow cover is shabby with hair. Therefore is no air-con and is stuffy. I hope I had paid more to stay at another hotel.

Eventhough the room is bit small, it is good enough for me n friend to stay n sleep together. Both of us are backpack traveller. Everything there is good and convenient. Definitely would like to come back again if have chance.

Really clean, great location. Look professional. The room is a little bit small, but ok